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Beverley Anderson

Macmillan Uro-oncology Clinical Nurse Specialist, Epsom and St Helier NHS Trust

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Nurses: ‘If you truly value us, then show it!’

As a 46-year veteran nurse, who is now retired, I wholeheartedly concur with Tiffin's (2012) statement that nursing is a process that has evolved from the position of a vocation to the status of a...

A nurse's perspective on the impact of coronavirus on health and the economy

The pandemic has underlined the importance of working together to accomplish the overriding goals of controlling the virus, restoring health services and restoring economic stability. However, as we...

Reflecting on the communication process in health care. Part 2: the management of complaints

Receiving a complaint is a challenge and could be construed not as a negative, but as a positive, if it has prompted reflection on the issue of concern, and enabled the nurse to evaluate the...

Reflecting on the communication process in health care. Part 1: clinical practice—breaking bad news

Reflection is a highly beneficial tool (Oelofsen, 2012), one that has played a key role in the author's ongoing examination of her practice. In this context, reflection enables a personal insight into...

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