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Farzana Baksh

Matron for Centre for Urgent Care, Acute Oncology Service, The Royal Marsden Macmillan Hotline and Pleural Specialist Nurses, The Royal Marsden NHS Foundation Trust, London

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The experiences of patients using a cancer hotline service

The present study aimed to evaluate oncology patients' experience with a hotline service in a tertiary cancer centre, identifying areas for local improvement and to inform the work of the hotline.

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