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John Tingle

A global problem of epic proportions

‘World Patient Safety Day provides a focal point for healthcare and patient safety bodies, all over the world, to recognise the work they are doing and to share intelligence and resources with other...

An end-of-year report card for the Care Quality Commission

In 2018/2019 the CQC carried out more than 17 000 inspections across all sectors. These inspections included first inspections, re-inspections and focused inspections. There were 3903 inspections of...

An end-of-year report card from NHS Resolution

‘… which dispute the idea that the NHSLA resolves claims “as quickly and cost-effectively as practicable,” and argue instead that the NHSLA often fails to settle cases proactively and is therefore...

Embedding a just and learning culture in the NHS

NHS Resolution has just published guidance on ‘Being fair: supporting a just and learning culture for staff, patients and carers following incidents in the NHS’ (Chaffer et al, 2019)..

The new NHS patient safety strategy

NHS patient safety policies come and go, accompanied by the creation of new NHS organisations, policy refinement and repeated calls to arms for NHS staff to embrace the concept of a patient-centric...

Testing the temperature of patient safety in the NHS

All nurses and doctors must demonstrate a reasonable personal patient safety updating regimen within their own clinical practice areas. The codes of professional conduct require reflective, safe,...

Running to stand still with patient safety in the NHS?

‘Professional and/or geographic isolation. Weak leadership. Interpersonal, and sometimes inter-professional, conflict. Failures in communication. A reluctance to listen to patients, families and...

Safety and learning reports: an invaluable resource for healthcare staff

NHS Resolution (formerly the NHS Litigation Authority) has excellent patient safety and clinical negligence resources and learning materials, and should be viewed as a priority resource. The...

Patient safety: the need for global sharing and learning

‘Trusts receive too many safety-related messages from too many different sources. The trusts we spoke to said there needed to be better communication and coordination between national bodies, and...

Suicide prevention and patient safety

The World Health Organization (WHO) (2019) has stated that close to 800 000 people die due to suicide every year, which translates to one person dying every 40 seconds. For each adult who died by...

Reviewing and responding to patient safety incidents in the NHS

Last month, there were two media reports on patient safety incidents:.

Improving NHS trusts' learning from patient deaths

‘We believe that, if the NHS is successfully to modernise its approach to learning from failure, there are four key areas that must be addressed. In summary, the NHS needs to develop: .

The urgent need to make NHS mental health care safer

‘Mental health problems represent the largest single cause of disability in the UK. The cost to the economy is estimated at £105 billion a year—roughly the cost of the entire NHS.’ .

Trends in NHS complaint handling: the toxic cocktail still exists

Clwyd and Hart (2013), in their independent review, discussed evidence given to them by the PHSO, which characterised well the central problems facing the NHS in the way it handles complaints. The...

View from the top: the health secretary's views on patient safety

In a speech on 6 February 2019, Secretary of State for Health and Social Care, Matt Hancock, stated that we trust nurses and doctors more than any other profession (Department of Health and Social...

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