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Critical care outreach

Call 4 Concern: the impact of a patient-and-relative-activated service

The concept of ‘Call 4 Concern©’ (C4C) was introduced at the Royal Berkshire Hospital in 2009 (Odell, 2009; 2019). The service was inspired by the Condition H(elp) system at the University of...

Patient- and relative-activated critical care outreach: a 7-year service review

RRSs were developed to address failures in recognition and escalation of deteriorating patients in hospital. While these systems have made some impact on the recognition of the deteriorating patient...

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