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Communicating with children and young people

12 November 2020
Clinical
02 November 2020
Volume 29 · Issue 20

The United Nations (UN) Convention on the Rights of the Child (UN, 1989) advocates the right of every child to self-determination, dignity, respect, non-interference and the right to make informed decisions. When children and young people (CYP) need hospitalisation or nursing care in the community, these fundamental rights may be tested. Therefore, developing an effective therapeutic relationship with good communication skills, is essential for nurses when caring for CYP.

Good nursing communication is also integral to family-centred care because this is the way nurses establish and build relationships with the CYP, their family/carer and other health professionals. In this relationship, families are considered full partners in the provision of health care to CYP (Harrison, 2010). The importance of providing understandable, unbiased and timely information in a supportive way is identified as essential in enhancing family-centred care (Coyne et al, 2011). Effective communication supports and encourages positive relationships between the family and the nurse, while poor communication can do the opposite and undo this relationship.

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