References

Medical records: if it's not written down it didn't happen?. 2019. https://www.capsticks.com/insights/medical-records-if-its-not-written-down-it-didnt-happen (accessed 12 May 2025)

Health Services Safety Investigations Body. Investigation report: The impact of staff fatigue on patient safety. 2025. https://www.hssib.org.uk/patient-safety-investigations/the-impact-of-staff-fatigue-on-patient-safety/investigation-report/ (accessed 12 May 2025)

Healthwatch. The extent and impact of inaccurate NHS patient records. 2025. https://www.healthwatch.co.uk/blog/2025-05-01/extent-and-impact-inaccurate-nhs-patient-records (accessed 12 May 2025)

NHS England. High quality patient records (Part of Good practice guidelines for GP patient records). https://www.england.nhs.uk/long-read/high-quality-patient-records (accessed 12 May 2025)

Behind the scenes of a clinical negligence claim. 2015. https://mdujournal.themdu.com/issue-archive/issue-1/behind-the-scenes-of-a-clinical-negligence-claim (accessed 12 May 2025)

Royal College of Nursing. Record keeping: The facts. 2023. https://www.rcn.org.uk/Professional-Development/publications/rcn-record-keeping-uk-pub-011-016 (accessed 12 May 2025)

Inaccurate medical records, NHS staff fatigue and patient safety

22 May 2025
fatigued healthcare worker

Abstract

John Tingle, Associate Professor, Birmingham Law School, University of Birmingham, discusses some recent patient safety reports

If health records are not properly maintained, this can lead to serious injury and even the death of a patient. We can add to the patient safety mix here a fatigued nurse or doctor, too worn out to perform their role properly but striving to ‘soldier on’ and feeling a need to ‘get the job done’. Unfortunately, in such situations errors can be made in recording the treatment given to a patient, and litigation can result. Staff fatigue and poor record-keeping can combine to create a perfect storm of patient safety errors

A recent report by Healthwatch (2025) discusses the impacts of poor record-keeping and the dangers for patient safety. The impact of staff fatigue on patient safety has also been discussed by the Health Services Safety Investigations Body (HSSIB) (2025).

The importance of good record-keeping practices has been emphasised for many years and there have been many guides and discussions on the topic.

Register now to continue reading

Thank you for visiting British Journal of Nursing and reading some of our peer-reviewed resources for nurses. To read more, please register today. You’ll enjoy the following great benefits:

What's included

  • Limited access to clinical or professional articles

  • Unlimited access to the latest news, blogs and video content