References

Al-Hamdan ZM, Muhsen A, Alhamdan M, Rayan A, Banyhamdan K, Bawadi H. Emotional intelligence and intent to stay among nurses employed in Jordanian hospitals. J Nurs Manag. 2020; 28:(2)351-358 https://doi.org/10.1111/jonm.12932

Al-Ruzzieh MA, Ayaad O. Nursing professional practice model: development, implementation, and evaluation at an international specialized cancer center. J Nurs Adm. 2020; 50:(11)562-564 https://doi.org/10.1097/NNA.0000000000000937

2019 Magnet® application manual.Silver Spring (MD): American Nurses Credentialing Center; 2017

The effect of self-emotion appraisal and external locus of control on problem-focused coping with stress. 2014. https://www.researchgate.net/publication/289504920 (accessed: 11 October 2021)

Ayaad O, Alloubani A, Thiab F, Yousef D, Banat B. Adopting a shared governance model to improve nurses' working environments. British Journal of Healthcare Management. 2018; 24:(12)594-602 https://doi.org/10.12968/bjhc.2018.24.12.594

Başoğul C, Özgür G. Role of emotional intelligence in conflict management strategies of nurses. Asian Nurs Res (Korean Soc Nurs Sci). 2016; 10:(3)228-233 https://doi.org/10.1016/j.anr.2016.07.002

Basol R, Hilleren-Listerud A, Chmielewski L. Developing, implementing, and evaluating a professional practice model. J Nurs Adm. 2015; 45:(1)43-9 https://doi.org/10.1097/NNA.0000000000000153

Bieber P, Joachim H. Shared governance: a success story. Nurse Leader. 2016; 14:(1)62-66 https://doi.org/10.1016/j.mnl.2015.09.011

Carragher J, Gormley K. Leadership and emotional intelligence in nursing and midwifery education and practice: a discussion paper. J Adv Nurs. 2017; 73:(1)85-96 https://doi.org/10.1111/jan.13141

Chen J, Li J, Cao B, Wang F, Luo L, Xu J. Mediating effects of self-efficacy, coping, burnout, and social support between job stress and mental health among young Chinese nurses. J Adv Nurs. 2020; 76:(1)163-173 https://doi.org/10.1111/jan.14208

Cooper DR, Schindler PS. Business research methods.New York (NY): McGraw-Hill; 2014

Duffy J. Professional practice models in nursing: successful health system integration.New York (NY): Springer Publishing; 2016

Hogeveen J, Salvi C, Grafman J. ‘Emotional intelligence’: lessons from lesions. Trends Neurosci. 2016; 39:(10)694-705 https://doi.org/10.1016/j.tins.2016.08.007

Hong E, Lee YS. The mediating effect of emotional intelligence between emotional labour, job stress, burnout and nurses' turnover intention. Int J Nurs Pract. 2016; 22:(6)625-632 https://doi.org/10.1111/ijn.12493

Huang H, Liu L, Yang S, Cui X, Zhang J, Wu H. Effects of job conditions, occupational stress, and emotional intelligence on chronic fatigue among Chinese nurses: a cross-sectional study. Psychol Res Behav Manag. 2019; 12:351-360 https://doi.org/10.2147/PRBM.S207283

Ishii S, Horikawa E. The emotional intelligence of Japanese mental health nurses. Frontiers in Psychology. 2019; 10 https://doi.org/10.3389/fpsyg.2019.02004

Ives Erickson J, Duffy ME, Ditomassi M, Jones D. Development and psychometric evaluation of the professional practice work environment inventory. J Nurs Adm. 2017; 47:(5)259-265 https://doi.org/10.1097/NNA.0000000000000476

Jacobs LA, Shulman LN. Follow-up care of cancer survivors: challenges and solutions. Lancet Oncol. 2017; 18:(1)e19-e29 https://doi.org/10.1016/S1470-2045(16)30386-2

Jain P, Duggal T. Transformational leadership, organizational commitment, emotional intelligence and job autonomy. Management Research Review. 2018; 41:(9)1033-1046 https://doi.org/10.1108/MRR-01-2018-0029

Kooker BM, Shoultz J, Codier EE. Identifying emotional intelligence in professional nursing practice. J Prof Nurs. 2007; 23:(1)30-36 https://doi.org/10.1016/j.profnurs.2006.12.004

Law KS, Wong CS, Song LJ. The construct and criterion validity of emotional intelligence and its potential utility for management studies. J Appl Psychol. 2004; 89:(3)483-496 https://doi.org/10.1037/0021-9010.89.3.483

Lee C, Bristow M, Wong JC. Emotional intelligence and teamwork skills among undergraduate engineering and nursing students: a pilot study. Journal of Research in Interprofessional Practice and Education. 2018; 8:(1) https://doi.org/10.22230/jripe.2018v8n1a260

Libbrecht N, Lievens F, Schollaert E. Measurement equivalence of the wong and law emotional intelligence scale across self and other ratings. Educational and Psychological Measurement. 2010; 70:(6)1007-1020 https://doi.org/10.1177/0013164410378090

Mazzella Ebstein AM, Sanzero Eller L, See Tan K, Cherniss C, Ruggiero JS, Cimiotti JP. The relationships between coping, occupational stress, and emotional intelligence in newly hired oncology nurses. Psycho-Oncology. 2019; 28:(2)278-283 https://doi.org/10.1002/pon.4937

McCaughey D, McGhan GE, Rathert C, Williams JH, Hearld KR. Magnetic work environments: patient experience outcomes in Magnet versus non-Magnet hospitals. Health Care Manage Rev. 2020; 45:(1)21-31 https://doi.org/10.1097/HMR.0000000000000198

McTiernan K, McDonald N. Occupational stressors, burnout and coping strategies between hospital and community psychiatric nurses in a Dublin region. J Psychiatr Ment Health Nurs. 2015; 22:(3)208-218 https://doi.org/10.1111/jpm.12170

Nespereira-Campuzano T, Vázquez-Campo M. Emotional intelligence and stress management in Nursing professionals in a hospital emergency department. Enferm Clin. 2017; 27:(3)172-178 https://doi.org/10.1016/j.enfcli.2017.02.007

Ng'ang'a N, Byrne MW. Professional practice models for nurses in low-income countries: an integrative review. BMC Nurs. 2015; 14:(1) https://doi.org/10.1186/s12912-015-0095-5

Nightingale S, Spiby H, Sheen K, Slade P. The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: findings from an integrative review. Int J Nurs Stud. 2018; 80:106-117 https://doi.org/10.1016/j.ijnurstu.2018.01.006

O'Hara MA, Burke D, Ditomassi M, Palan Lopez R. Assessment of millennial nurses' job satisfaction and professional practice environment. J Nurs Adm. 2019; 49:(9)411-417 https://doi.org/10.1097/NNA.0000000000000777

Olender L, Capitulo K, Nelson J. The impact of interprofessional shared governance and a caring professional practice model on staff 's self-report of caring, workplace engagement, and workplace empowerment over time. J Nurs Adm. 2020; 50:(1)52-58 https://doi.org/10.1097/NNA.0000000000000839

Philip CC, Mathew A, John MJ. Cancer care: challenges in the developing world. Cancer Research, Statistics, and Treatment. 2018; 18:(1)58-62

Qu Y, Zhuang Y, Yang L, Zou Z, Hu X, Qian Y. The development and implementation of nursing professional practice model in a tertiary hospital in china. J Nurs Adm. 2019; 49:(12)583-585 https://doi.org/10.1097/NNA.0000000000000819

Raghubir AE. Emotional intelligence in professional nursing practice: a concept review using Rodgers's evolutionary analysis approach. Int J Nurs Sci. 2018; 5:(2)126-130 https://doi.org/10.1016/j.ijnss.2018.03.004

Selby P, Popescu R, Lawler M, Butcher H, Costa A. The value and future developments of multidisciplinary team cancer care. American Society of Clinical Oncology Educational Book. 2019; 39:332-340 https://doi.org/10.1200/edbk_236857

Setia M. Methodology series module 3: cross-sectional studies. Indian J Dermatol. 2016; 61:(3)261-264 https://doi.org/10.4103/0019-5154.182410

Slatyer S, Coventry LL, Twigg D, Davis S. Professional practice models for nursing: a review of the literature and synthesis of key components. J Nurs Manag. 2016; 24:(2)139-150 https://doi.org/10.1111/jonm.12309

Taylan S, Özkan I, Sahin G. Caring behaviors, moral sensitivity, and emotional intelligence in intensive care nurses: A descriptive study. Perspect Psychiatr Care. 2021; 57:(2)734-746 https://doi.org/10.1111/ppc.12608

White DE, Grason S. The importance of emotional intelligence in nursing care. Journal of Comprehensive Nursing Research and Care. 2019; 4 https://doi.org/10.33790/jcnrc1100152

Yan X, Yang K, Su J, Luo Z, Wen Z. Mediating role of emotional intelligence on the associations between core self-evaluations and job satisfaction, work engagement as indices of work-related well-being. Curr Psychol. 2018; 37:(3)552-558 https://doi.org/10.1007/s12144-016-9531-2

Impact of nurses' emotional intelligence on the implementation of a professional practice model in cancer care

28 October 2021
12 min read
Volume 30 · Issue 19

Abstract

Aim:

To examine the impact of emotional intelligence on the effective implementation of a professional practice model in a specialised cancer centre.

Methods:

The study used a cross-sectional design with 580 frontline nurses at King Hussein Cancer Center, Jordan. The sample was selected using a convenience sampling technique. Data were collected using two self-administered questionnaires to measure emotional intelligence and professional practice.

Results:

The overall mean value of emotional intelligence was 5.60 out of 6 (SD=0.78), while the overall mean value for the implementation of the professional practice model was 4.76/5 (SD=0.59). The results showed that the overall mean value of emotional intelligence had a significant positive correlation with the effective implementation of the professional practice model (r=0.580, P<0.001), even after adjusting for the participants' demographics (P<0.001).

Conclusion:

Emotional intelligence can be considered a predictor for the effective implementation of a professional practice model.

Emotional intelligence is defined as the ability of people to recognise, understand and control their own emotions and recognise, understand and influence the emotions of others (Hogeveen et al, 2016). It is an essential skill in leadership and includes four dimensions (Law et al, 2004; Ishii and Horikawa, 2019; Al-Hamdan et al, 2020):

Many studies have indicated the positive impact of emotional intelligence on increasing nurses' wellbeing, job satisfaction, engagement, teamwork, conflict resolution and caring behaviours; and decreasing burnout and turnover, job stress and chronic fatigue (Başoğul and Özgür, 2016; Hong and Lee, 2016; Lee et al, 2018; Nightingale et al, 2018; Yan et al, 2018; Al-Hamdan et al, 2020; Huang et al, 2019). These positive impacts of emotional intelligence result from its role in increasing nurses' ability to nurture relationships, recognise their limitations and strengths, display empathy, use personal influence, act as change agents, create a shared vision and work collaboratively (Kooker et al, 2007; Carragher and Gormley, 2017; Ayaad et al, 2018; Raghubir, 2018; White and Grason, 2019). Thus emotional intelligence may be considered a key to enhancing nurses' ability to make a professional practice model (PPM) more effective.

Register now to continue reading

Thank you for visiting British Journal of Nursing and reading some of our peer-reviewed resources for nurses. To read more, please register today. You’ll enjoy the following great benefits:

What's included

  • Limited access to clinical or professional articles

  • Unlimited access to the latest news, blogs and video content