Impact of nurses' emotional intelligence on the implementation of a professional practice model in cancer care
To examine the impact of emotional intelligence on the effective implementation of a professional practice model in a specialised cancer centre.
The study used a cross-sectional design with 580 frontline nurses at King Hussein Cancer Center, Jordan. The sample was selected using a convenience sampling technique. Data were collected using two self-administered questionnaires to measure emotional intelligence and professional practice.
The overall mean value of emotional intelligence was 5.60 out of 6 (SD=0.78), while the overall mean value for the implementation of the professional practice model was 4.76/5 (SD=0.59). The results showed that the overall mean value of emotional intelligence had a significant positive correlation with the effective implementation of the professional practice model (r=0.580, P<0.001), even after adjusting for the participants' demographics (P<0.001).
Emotional intelligence can be considered a predictor for the effective implementation of a professional practice model.
Emotional intelligence is defined as the ability of people to recognise, understand and control their own emotions and recognise, understand and influence the emotions of others (Hogeveen et al, 2016). It is an essential skill in leadership and includes four dimensions (Law et al, 2004; Ishii and Horikawa, 2019; Al-Hamdan et al, 2020):
Many studies have indicated the positive impact of emotional intelligence on increasing nurses' wellbeing, job satisfaction, engagement, teamwork, conflict resolution and caring behaviours; and decreasing burnout and turnover, job stress and chronic fatigue (Başoğul and Özgür, 2016; Hong and Lee, 2016; Lee et al, 2018; Nightingale et al, 2018; Yan et al, 2018; Al-Hamdan et al, 2020; Huang et al, 2019). These positive impacts of emotional intelligence result from its role in increasing nurses' ability to nurture relationships, recognise their limitations and strengths, display empathy, use personal influence, act as change agents, create a shared vision and work collaboratively (Kooker et al, 2007; Carragher and Gormley, 2017; Ayaad et al, 2018; Raghubir, 2018; White and Grason, 2019). Thus emotional intelligence may be considered a key to enhancing nurses' ability to make a professional practice model (PPM) more effective.
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