Behavioural insights into patient motivation to make a claim for clinical negligence. 2018. (accessed 29 August 2019)

Managing the costs of clinical negligence in hospital trusts. Fifth Report of Session 2017–19, HC 397. 2017. (accessed 29 August 2019)

NHS Resolution annual report and accounts 2018/19. HC 2371. 2019. (accessed 29 August 2019)

The NHS Litigation Authority cost the NHS billions by wasting time. 2016. (accessed 29 August 2019)

Managing the costs of clinical negligence in trusts. HC 305. 2017. (accessed 29 August 2019)

An end-of-year report card from NHS Resolution

12 September 2019
Volume 28 · Issue 16


John Tingle, Lecturer in Law, Birmingham Law School, University of Birmingham, discusses the 2018/19 annual report and accounts of NHS Resolution

Annual reports of major organisations are useful accountability and transparency tools. They provide real-time insights into an organisation's health and working culture with trends, challenges, and opportunities being identified. NHS Resolution is a major NHS organisation concerned with patient safety, health quality and litigation management in the NHS, and provides essential infrastructure services.

Formerly known as the NHS Litigation Authority (NHSLA), it has been one of the most consistent and successful features of the NHS patient safety and health quality landscape since its creation in 1995 as a Special Health Authority and a not-for-profit arm's length body of the Department of Health. While its organisational remit has expanded significantly over the years it has continued to bring professionalism and order to the management of NHS clinical negligence litigation, which has been ever increasing. NHS Resolution is not without its critics. Oliver and Co Solicitors (2016) presented two case studies in a post on clinical negligence:

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