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Nurses' knowledge of and attitude to nursing information systems

23 June 2022
13 min read
Volume 31 · Issue 12

Abstract

Background:

The use of a nursing information system (NIS) provides significant benefit to the nurses in the management of real-time patient data and contributes to improving the operational effectiveness of nursing services.

Aim:

To assess the knowledge of, attitude towards and use of an NIS.

Methods:

A prospective cross-sectional study was carried out among 230 hospital nurses in India, using a validated questionnaire including demographic characteristics, and questions on knowledge of, attitude towards and use of an NIS.

Findings:

The study found that more than 70% of nurses had good computer skills and knowledge about the information system. About 75% of the nurses reported that the NIS could be a tool to support them in improving patient care, and medical documentation, although 42% claimed that the use of NIS depersonalises nursing care. Seventy-one per cent of the nurses expressed the need for formal education and training on using an NIS during and after their nursing education.

Conclusion:

Training and demonstration of NISs during nurse education would improve nurses' knowledge, build confidence and positive attitudes, and enhance the acceptability and sustainability of NISs in healthcare settings.

Nursing in healthcare institutions in India, as in many others countries around the world, includes the independent and collaborative care of sick, disabled and injured individuals, not only to promote their health and wellbeing but also to prevent ill health and cure disease. Nursing roles also include education and research, promoting a safe healthcare environment, participating in shaping health policy and advocacy (International Council of Nurses, 2002). Nursing can be seen as both an art and a science—using both the heart and the mind. Nurses work around the clock with the patient and play a vital role in healthcare. Nursing's fundamental values are evident in patient assessment. They do not just look up test results, but instead, through the application of logical principles in the nursing process, they judge and integrate the objective data with the subjective experience of a patient's biological, physical, and behavioural needs to ensure every patient has the best possible care irrespective of who they are or where they may be. The roles and responsibilities of nurses can differ from decision making in critical care to providing inoculations in schools. Due to the wide range of specialisations in the nursing profession, each will have its own particular strengths, skills and proficiencies (World Health Organization (WHO), 2019).

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