Assaults on staff: clear policies needed
Last month I received an email from a distressed member of staff who reported that they had been the victim of a sexual assault by a patient. Aside from the obvious impact that this had on the individual, one of their key concerns was that, despite a compassionate response from their line manager, they had difficulty in understanding what response they should expect from the wider organisation.
I was extremely concerned when I read about the experience of this colleague, and I asked them to meet with me. They agreed to meet to share their experience and also to offer their reflections on what was missing from the organisation's response. They felt that there were gaps in the following areas:
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