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Understanding the patient journey: a mechanism to reduce staff burnout?

28 March 2019
Volume 28 · Issue 6

Survival from critical care is increasing (Zimmerman et al, 2013) and there is now mounting evidence to demonstrate the challenging recovery trajectory many patients and caregivers face following a critical care admission (Herridge et al, 2011; Wade et al, 2012; McPeake et al, 2016).

As a result, many clinicians have implemented follow-up and aftercare to support this vulnerable group of patients (Mehlhorn et al, 2014). Strategies include formal outpatient follow-up (multidisciplinary and nurse led), and formal and informal peer support groups, each of which can take a variety of forms (Cuthbertson et al, 2009; McPeake et al, 2017; 2019).

There is currently limited evidence of the benefits of these services for patients or caregivers (Schofield-Robinson et al, 2018) and, to date, no research has explicitly sought to understand the effect of aftercare on the critical care multidisciplinary team.

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