References

Care Quality Commission. Opening the door to change: NHS safety culture and the need for transformation.. 2018. https://www.cqc.org.uk/sites/default/files/20181224_openingthedoor_report.pdf

Review into the operational effectiveness of the Care Quality Commission: full report.. https://tinyurl.com/p56pp6wk

Department of Health and Social Care. Government pledges further action to strengthen patient safety.. 2024a. https://tinyurl.com/bdps8xvw

Department of Health and Social Care. Review of patient safety across the health and care landscape: terms of reference.. 2024b. https://tinyurl.com/mer7htnk

Infected Blood Inquiry: Overview and recommendations.. 2024. https://www.infectedbloodinquiry.org.uk/sites/default/files/Volume_1.pdf

Recommendations to Impact Collaborative Group. Recommendations but no action: improving the effectiveness of quality and safety recommendations in healthcare.. 2024. https://tinyurl.com/yaczc86s

Untangling the complex web of NHS patient safety bodies

07 November 2024
Volume 33 · Issue 20

Abstract

Confidence in the NHS patient safety, health regulatory and governance framework has been, in my view, seriously damaged by the performance shortcomings of the CQC, and only time will tell whether it can redeem itself. The Dash Review findings and the evidence obtained from stakeholders all go to show that the CQC has a lot of work to do..

The NHS health regulation and governance environment is set to be fundamentally changed. Wes Streeting, the Secretary of State for Health and Social Care, has ordered two independent reviews, one of which will look at several NHS organisations with patient safety and quality remits (Department of Health and Social Care (DHSC), 2024a). In his words:

‘An overly complex system of healthcare regulation and oversight is no good for patients or providers. We will overhaul the system to make it effective and efficient, to protect patient safety.’

The organisations under review are:

The first review will look at these organisations in order to ‘make recommendations on whether patient safety could be bolstered through a different approach’ (DHSC, 2024a). Another will focus on quality and its governance. Findings of the Safety Landscape Review are expected in the new year (DHSC, 2024a) – more details are contained in the terms of reference (DHSC, 2024b). The reviews are to be led by Dr Penny Dash, who undertook the recent review into the CQC. Her report (Dash, 2024) found major failings with the CQC, and important remediable recommendations were made.

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