Clwyd and Hart (2013), in their independent review, discussed evidence given to them by the PHSO, which characterised well the central problems facing the NHS in the way it handles complaints. The...
In researching patient safety and looking at helpful tools and trends there is a lot of deep thinking to do. The area is a complex one with competing underpinning conceptual theories. There is also a...
As a Darzi Fellows Alumni, I'm drawn to Lord Darzi's definition of quality (Darzi and Department of Health (DH), 2008), which has three criteria: patient safety, patient experience and effectiveness...
In its seminal report, Opening the Door to Change, the Care Quality Commission (CQC) (2018) stated:.
‘Nursing, psychological intervention and specialist mental health habilitation, rehabilitation and care.’ .
Despite reports implicating micro-organisms in carrying drug resistance genes from colonised sink traps to vulnerable hospitalised patients, the mechanism of transmission from the wastewater of the...
People living with HIV have an increased risk of cardiovascular disease (CVD) compared with the general population due to a combination of traditional risk factors, the HIV virus and exposure to...
What is worrying is that when we look at patient safety policy developments and initiatives such as World Patient Safety Day the general public does not seem to know much about the problem. This is...
‘Many of the reactions of maternity unit staff at this stage were shaped by denial that there was a problem, their rejection of criticism of them that they felt was unjustified (and which, on...